Terms and Conditions
The section headings contained in this Agreement are for convenience purposes only and shall not affect the meaning or interpretation of this Agreement.
Retainer/Refunds: A signed agreement and a 50% deposit ($50 of which is a non-refundable contract fee) are required to secure the booking date agreed upon between client and Sweet Cheeks. Verbal booking dates will be held for twenty-four (24) hours. Signed agreements e- mailed to Sweet Cheeks will hold the booking date for twenty- four (24) hours to provide a wait period to receive your deposit. If the deposit is not received with in twenty-four (24) hours of receipt of the signed agreement, the verbal agreement becomes null and void. The deposit is non- refundable should the client decide to cancel the event within seventy-two (72) hours of the agreed scheduled date. In the case of postponement, please do so at least s e v e n ( 7) days prior to your event. Sweet Cheeks will work with you to accommodate an alternate date. However, if a mutually agreeable date is not established the deposit will be returned within twenty-four (24) hours.
Twister/Artist Rate: Averages $125 to $175 per Hour per Twister/Artist with a one (1) Hour minimum based on how many hours/type of event. Call or e-mail to get your hourly rate. The intricacy of the designs chosen will impact the number of faces that can be painted and /or the number of balloons twisted per Twister/Artist per hour. Be sure to book your time accordingly to avoid leaving anyone out. Please do not ask us to disappoint any guests due to lack of time booked. Occasionally an event booked after yours and we may not be able to stay past t h e s t o p it me contracted here. If you exceed the time booked and we are available to stay, it will be charged in half hour increments. Client will pay for the time booked plus overrun, even if Client has delayed the time we start the actual painting. All fees for the event are due on the day of the event prior to artist/twister setup. Client must pay for a minimum of one (1) hour even if Client uses Artist for less than one (1) hour.
Travel/setup/other fees: Travel fees apply when the event is more than a 20 mile radius from Henrico (where we a r e based). Our rate is $0.75 per mile. Depending on your event, there may be a charge for outdoor, lengthy or difficult setup - usually $15 but please call for a quote. Parking fees must be paid to Twister/Artist with other payment. Should a check be returned, there is a $30 returned check fee.
The client may choose a rain date, but that date will have to be mutually agreeable. The client must notify Sweet Cheeks at 804.386.6160 Please do not leave a voicemail, but rather speak with the Twister/Artist) at least four (4) hours prior to the time of the event if they wish to exercise this option.
Please either leave a space open in front of the house on the street, the driveway, or a loading dock so Artist can unload equipment. The Client will reimburse Artist for any parking fees.
Bathroom facilities, a minimum of 6’ x 6’ space and 15 minutes of setup and take down time are required. Please ensure that location has adequate lighting. However we can provide lights if necessary - please let us know in advance.
Options for Outdoor Setup
(1) You provide us with sun/wind/rain shelter, table, 2 chairs per Artist, and adequate space and lighting to paint. We will need 15 minutes to set up / take down in this case.
(2) We can bring our table, and chairs for an additional charge of $15 for up to 2 Artist stations. We can also provide EZ-up shelter for an additional $30. We will need 25 minutes to set up / tear down in this case. We require a minimum of 10’L x 10’W x 11’ H of level space, adequate lighting, access to a restroom and a place to dispose of our painting water.
Please don’t water your lawn on the day of your party, or soak it heavily the previous day if possible.
Weather (for outdoor events)
While Client can choose to pay for the Twister/Artist to bring an EZ Up shelter, for the comfort of your guests and our Artist, the client agrees to provide an area with protection from extreme temperatures, sun, rain, snow and excessive wind. The client agrees to pay the full amount contracted once the Twister/Artist has arrived at the event location, even if it is raining. Client is responsible to provide an alternate indoor location in the event of inclement weather. P lease list an alternate indoor location on the front of the contract as we do not offer refunds for inclement weather.
Change of Location after Set-up
If the client requests a change in location once the entertainer has set up, the time required to reset is counted as part of the contracted time.
Extreme Adverse Working Conditions Twister/Artist has the right to cease service and leave without refunding any monies if there are extreme adverse working conditions and the Client fails to remedy the situation after it has been brought to the Client’s attention. Adverse conditions included but not limited to: destructive, violent, or extreme inappropriate behavior of a child, pet or adult; illegal activities; or otherwise dangerous conditions.
Breaks and Stop Time
Twister/Artist will have paid breaks of 15-20 minutes every two (2) hours and access to a restroom. If you have booked by the hour, it is your responsibility to limit additional guests from requesting service after that time. Please book enough time to have all your guests painted to avoid this disappointment.
Limitations on Artwork
If in public, Artist will not paint on any part of the body that is not legal to expose or anyplace she/he does not feel comfortable painting. In addition, Artist will not paint subject matter she/he deems offensive or disturbing.
Client agrees to keep balloons away from children less than three (3) years of age, as balloons can present a choking hazard to young children, and acknowledges that artist will NOT give balloons to children under three (3) years of age. Client agrees that if any disputes arise, the Twister has the final say over who will or will not receive balloons. Example: When Twister refuses to give a balloon to a child less than three (3) years of age, client cannot force Twister to do so.
Under no circumstances will Twister / Artist supervise children. Their behavior and safety is the Client’s and/ or Parents’ responsibility. Twister / Artist cannot see other children and what they are doing while twisting/painting.
The Client agrees to pay for any injuries caused by pets and/or guests. The Client agrees to pay for any damages to The Twister’s/ Artist’s equipment and/or supplies caused by pets, guests, or lawn sprinklers.
Double Booking Companies
Client/Sponsor agrees that there will not be any other Face Painting/ Balloon Twisting companies on the Client’s/Sponsor’s site, which SWEET CHEEKS FACE PAINTING & BALLOON ART does work on for Client’s/Sponsor’s event. If there are other companies onsite, SWEET CHEEKS FACE PAINTING & BALLOON ART reserves the right to refuse the Painting/Twisting job and the total booking fee will be due to SWEET CHEEKS FACE PAINTING & BALLOON ART. We pride ourselves on our professionalism and designs. We do not want to be confused with or identified as another entity. We train all parties representing SWEET CHEEKS FACE PAINTING & BALLOON ART. If additional personnel is required, please inform us and we will make arrangements.
While we use ONLY FDA approved cosmetic grade face painting supplies, Artist is not liable for allergic reactions to paints. People with skin allergies or sensitive skin should either not participate, or have Artist perform a patch test at the beginning of the party. Client understands that darker face paints will linger and must be re moved with mild soap, water and washcloth. For safety reasons, Artist will not paint children under 2 years old or anyone who is unwilling. For sanitary reasons, Artist will not paint anyone who is or appears to the Artist to be sick or suffering from cold sores, conjunctivitis, ringworm, sunburn, eczema, any infectious skin condition or open wounds. These determinations are at the Artist’s discretion. Artist will use reasonable care, but is not responsible for damage to clothing or property. The Twister is not liable for allergic reactions to latex. People with such allergies should not participate.
CONGRATULATIONS, you made it to the end of the contract!
Questions? Feel free to call 804.386.6160 or email anytime!
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